At Orgifresh, we are committed to delivering your orders quickly and safely. This Shipping Policy outlines the terms related to order processing, shipping timelines, and delivery procedures.
1. Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on Sunday or public holidays will be processed on the next working day.
- Once the order is processed, you will receive confirmation via email or SMS.
2. Delivery Time
Estimated delivery timelines:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Areas: 5–10 business days
Delivery time may vary depending on location, courier availability, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at the time of checkout.
- We may offer free shipping on selected products or promotional offers.
4. Order Tracking
Once your order is shipped, tracking details (if available) will be shared through SMS, WhatsApp, or Email so you can monitor the delivery status.
5. Delivery Delays
While we try our best to deliver on time, delays may occur due to:
- Weather conditions
- Courier partner delays
- Public holidays
- Incorrect shipping address provided by the customer
- High order volume during sales or festive season
Orgifresh is not responsible for delays caused by courier partners, but we will always assist in resolving issues.
6. Incorrect Address
Customers are responsible for providing accurate shipping details. Orgifresh will not be responsible for delivery failure due to incorrect or incomplete address information.
If you notice an error in the address, please contact us immediately.
7. Damaged Package
If you receive a damaged package:
- Take clear photos of the package and product
- Contact us within 48 hours of delivery
- We will assist with replacement or refund as per our Refund Policy
8. Contact Details
For shipping related queries, contact:
Orgifresh Support Team
Business Partner: Lotus Print O Pack Solutions
Address: Alpha-1, Greater Noida, Uttar Pradesh, India
Phone: 9958449968
9. Policy Updates
Orgifresh reserves the right to update this Shipping Policy at any time without prior notice.